About Our Agency
Why Choose An Independent Agent?
Some people think it doesn't really matter where they buy their insurance. But this misconception could be costing them money, service and protection. Buying insurance isn't like buying bread or milk. Insurance is an important safety net for your family, your home, your car or your business. Don't treat the purchase lightly!
There is a difference in where you buy your protection. Many people don't realize there are three sources for insurance: Captive Agents, who can sell you the insurance of only one company. Telephone Representatives, who can offer you the insurance of one company, and only on the telephone. Independent Insurance Agents, who represent an average of eight insurance companies, and research with these firms to find you the best combination of price, coverage and service.
Your Neighborhood Independent Agent:
Is a licensed professional with strong customer and community ties. Gives you excellent service and competitive prices because your agent can access the insurance coverage from more than one company. Unlike other agents, is not beholden to any one company; thus, you don't need to change agencies as your insurance and service needs change. Assists you when you have a claim. Is your consultant, working with you as you determine your needs. Offers you a choice of insurance plans and programs. Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service. Offers one-stop shopping for a full range of products-home, renters, auto, business, life and health. Can periodically review your coverage to keep up with your changing insurance needs. Treats you like a person, not just another number. Customer satisfaction is the key to an independent agent's livelihood. So, serving you is your independent agent's most-important concern.
Intuitive, Service - Minded Agents Keeping You Secure
We take a very hands-on and detailed approach to serving clients. We thoroughly assess clients’ needs through one-on-one consultations. Once we know and understand clients’ needs, we shop on clients’ behalves for the right coverages and create the best possible solutions.
We can be reached at all times, and we also review policies and plans before renewals. This means clients can always get information they need in order to make the best decisions about their insurance, and that coverages are always current and rates are always competitive. We can perform reviews at any time, and will notify clients whenever we look over policies. This way, clients understand their purchases and also are aware of needs for changes to coverages.
IIS Lureman-Steenhoek is extremely committed to the community. We are members of the Newton Chamber of Commerce and theRotary Club of Newton, and also we support the Newton Convention and Visitors Bureau. Additionally, we’re on the board of the Salvation Army.
There Is A Difference!